Customer success offerings
Whether you're onboarding your team or trying to expand your use of Asana, our customer success program helps teams like yours set and hit their goals faster, with the resources you need.
How can Asana customer success help?
Our customer success services provide solid partnership and plenty of resources to help you hit your goals on day one, and throughout your journey. Explore the offerings below and see our FAQ to determine what you qualify for.
Onboarding plans
Work hand-in-hand with an expert on a custom onboarding plan, timeline, and kickoff.
Customer success managers (CSMs)
A dedicated partner familiar with your goals, helping you hit them with coaching, calls, and training.
Professional services
Additional consulting sessions for on-site training, digital transformations, custom integrations, and more.
Custom resources
From onboarding to feature tips, we can provide the right content at the right time to help answer your team's questions and needs.
Free resources to help your team
No matter your learning style or goal, we have lots of educational resources to help you and your team onboard, master Asana, and connect with others.
Meet a few of our Customer Success Managers
We're delighted to help your team, but please forgive us if we geek out about workflows and productivity tips. (Fair warning!)
Meenal Sim
Meenal supports our APAC customers. She helps them establish best practices that align with their business objectives and teams' needs while celebrating their wins along the way.
Dave Shin
Dave partners with our enterprise customers. He helps large organizations optimize how they manage work to achieve positive business outcomes.
Pilar Gonzalez Rodriguez
Pilar loves working with our valued customers to ensure they're set up for success. She focuses on onboarding teams to help them implement positive changes.